Assistant Brandy Mattix called Paggy Wu about his recent experience with Sherman & Associates. Below is a transcript of the call.
Brandy: When did you & Jay do business together?
Paggy: Last year – probably the summer of 2012 was when we started talking about it.
Brandy: Can you please explain what Jay was responsible for?
Paggy: He was responsible for getting the funds for the property and also making sure we were informed about the progress of the project.
Brandy: What would you consider to be Jay's strengths, assets, or things you like about him?
Paggy: He is good at keeping us updated on what was happening and the steps required for the transaction. Since it was our first time, that was helpful and he was thorough on what he was doing as far as the timing on when things will be done.
He also took extra steps to make sure we were comfortable with the process since it was our first time working with him.
Brandy: On a scale of excellent, good, fair, or poor, how would you rate Jay's overall performance?
Paggy: I would say excellent.
Brandy: a) Tell me a little bit about Jay’s communication skills. Did he answer your voicemails on time?
Paggy: a) Yes.
Brandy: b) Do you feel like he listened to you?
Brandy: Did any obstacles get in the way during your business dealings with Jay? If so, how did Jay handle that?
Paggy: No obstacles, we just had questions since it was our first time and we had different lenders – so no obstacles, just questions and understanding the process.
Brandy: Would you do business with Jay in the future?
Brandy: Thank you. Do you have any final comments or suggestions about Jay?
Paggy: It was a good first experience working with him and we look forward to continuing the relationship in the future.